I am one of your millions of loyal patrons for years now. As much as I appreciate that you “have it all” for us and your constant strategies to improving and developing yourself, I do hope you do something about your restrooms.
Take a hint from Robinson’s Galleria, which has:
(1) a cue for the ladies which means there would be a fair and orderly manner of relieving oneself; (2) they provide each stall (and one outside) with toilet paper; and
(3) they use recycled water.
I know some of your restrooms have toilet paper but just outside of the stalls and that some branches use recycled water. More than these, I really hope that you do something about the ladies cuing. Think of it as your gift to us for being your customers.